USING QUALITY ASSURANCE TO ADD VALUE
Our bottom-line objective is implementing quality standards and processes is to strengthen the customer experience. This improves our customer service representative’s performance, which aids in our ability to positively impact and develop your business, also drive ongoing results.
In the cause of this quality assurance process, we get to know your business perfectly. We are proactive in regards to your success. When we see opportunities within your product and service offerings, we put ourselves in a position to make recommendations based upon our industry experience.
We share our highly developed use of technology, data analysis and statistical analysis with each client, enabling you to obtain higher degrees of precision and compliance. In addition, we merge this effort with methodical process improvement methods ,from proprietary techniques through the use of Six Sigma.
THE INTACCESS DIFFERENCE
What differentiates INTACCESS is our drive for success and putting our clients interest first. We conduct a comprehensive work plan, built around due diligence and communication. This work plan enables us to minimise impact by better understanding our customer need.